How to Order:

Orders may be emailed directly to us at orders@freshlowtech.com .

Orders may also be mailed to us at the following address:

Gil or Coco Corral
cwaw
po box 16416
portland, or 97292

When ordering via email, mail, please provide us with the following information:

Name
Ship-to address
Contact person and preferred method of contact
Phone number
Email address (optional, for updates on specials, new pieces, etc.)
Please include the following ordering info.:

Style number(s)
Quantities (per style)
T shirt Color (per style, if applicable)

Special shipping instructions if applicable (see Shipping section below)


Order Processing: 
Once your order is received, it is immediately processed and will be ready for shipping within 1-5 weeks (pending receipt and clearing of payment). Notification will be sent to you confirming the receipt of your order, and will include the total amount due (including shipping charges and any applicable taxes), and an estimated time to shipment. In the event that any items ordered are unavailable or backordered, you will be notified immediately. As the majority of our items are made-to-order, time to shipment will vary depending on the size of the order and/or the intricacy of the styles ordered. Orders will only be shipped following receipt and clearing of payment. A second confirmation will be sent to you when your order is actually shipped.

Payment: 
Orders must be prepaid or paid via COD. We currently accept checks and money orders. We also accept credit and debit card payments online via paypal. For more information on using paypal or to submit payment via paypal, go to www.paypal.com. Our paypal account name is "flt@freshlowtech.com". We are currently unable to accept credit card payments directly. All checks should be made payable to Gil or Coco Corral.

Returned checks will be charged a $25 fee.



Shipping: 
We ship via US Mail (Priority or Express Mail). Priority shipping includes insurance. Shipping within the US will be charged according to the chart below, in most cases. Any adjustment to shipping will be included in your confirmation. All COD orders are shipped COD cash, unless otherwise agreed upon. Please specify when ordering whether you would like your package insured. We are not responsible for lost packages, but will happily provide tracking information and package identification numbers.


No. of Items Priority Shipping w/Insurance
1 item $6.00
2 items $7.00
3 items $8.00
4 items $9.00
5 items $10.00

For Express shipping or other situations inquire for rates. Please inquire for International shipping rates or for shipping charges to APO/FPO. COD charges are additional. Please contact us for COD charges.

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Returns: 
As most items are made-to-order, we can only accept returns on damaged merchandise shipped within the last 14 days. Please check packages when they arrive and email returns@freshlowtech.com, in advance, to inform us of your return. For your protection, please ship all returned items prepaid and insured in a sturdy carton or well-padded mailer. Items damaged in return shipping will not accepted. Returns should include your invoice number, date of purchase, and your personal information (as listed above), along with the specific reason for return. Refunds will be paid via check.

All work is guaranteed against defect. In the unlikely event a repair is necessary there is no charge within the first 90 days after receipt of item. This does not, however, cover a ring etc., that was, say, involved in a game of tackle football, slammed in a door or rolled over by a car.

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Cancellations: 
Order cancellations will only be accepted within the 24 hrs. following order placement and only if production on made-to-order pieces has not yet begun. Cancellations must be emailed or phoned in to ensure timely receipt of request.

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Wholesale Inquiries:
Please email us at flt@freshlowtech.com for wholesale inquiries.

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Contact Us:
If you have any further questions or comments, please drop a line here . .

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